Frequently Asked Questions

Schatten Properties is a fair housing provider. The general guidelines of qualifying for an apartment include the following: good credit history, good rental history and a monthly household income equal to or greater than 3 times the monthly rent of the apartment you desire. A criminal background check will be performed on each applicant. Management reserves the right to deny occupancy based on the results.
Yes. Renter's Insurance is required at all Schatten Communities. The policy must provide $100,000 liability coverage and personal content coverage. You may secure a policy through your insurance company or purchase a policy from Epremium. Schatten Properties has negotiated an affordable policy from Epremium for all its residents. Contact you office staff for more information.
Almost all Schatten properties are pet friendly. Our standard policy allows 1 - 2 pets with some restrictions on size and breed. There is a one-time non-refundable pet fee per pet of $300. Some communities charge pet rent in addition. Call office for details. The Schatten Pet Policy also outlines our policies regarding which pets are permitted and the guidelines for pet ownership. For more information, contact the property you are interested in.
Schatten Properties does not have any properties in the Nashville area or in Kentucky that accept Section 8 vouchers.

Schatten Properties has one property in Erwin, TN called Sunnycrest Apartments that is designed specifically for seniors. This property offers comfortable one bedroom floorplans for those who qualify for this special housing through the Section 8 Program. For more information contact Sunnycrest at 423-743-8593
The occupancy standards accepted by the National Apartment Association apply to Schatten Properties. It allows 2 people per bedroom. Therefore, the occupancy standards are as follows:
1 bedroom up to 2 people, 2 bedrooms up to 4 people,3 bedrooms up to 6 people, and
4 bedrooms up to 8 people.
Schatten Properties will lease to someone that has a past Chapter 7 or 13 Bankruptcy. The prospect’s credit since the bankruptcy must be good and they meet all other qualifying criteria.
The standard lease term at all Schatten Properties is 12 months. Some properties offer flexible lease terms. Please contact the property for more detailed information.
Some of the best pet are mixed breed dogs. They are welcome to our property as long as they are not mixed with one of the restricted breeds and will not exceed the weight limit. A letter from the veterinarian may be required to provide insight into these unanswered questions.
This apartment community collects personal information from you in order to process your application and help us provide a better level of service to you. We do not sell your name or personal information to anyone. We make every effort to protect the security and confidentiality of the personal information you provide and we collect in processing the application.

Our relationship with you is our most important asset. We understand that you have entrusted us with your private information, and we do everything we can to maintain that trust.

We do not disclose personal information to third parties unless we receive from you written permission. However, we may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required or permitted under law, for example to cooperate with law enforcement authorities or to resolve landlord/tenant issues involving lease violations. Otherwise, we will not share your personal information with third parties unless you have specifically asked us to do so.

We protect the confidentiality and security of your personal information by restricting access to personal information to our employees and the owners’ agents for business purposes only. All employees are trained and required to safeguard such information.

If you have any questions or concerns, please contact us.
In addition to rent, you will be responsible for the Application Fee and Administrative Fee. The Application Processing Fee is between $50-75 per person. This fee covers the expense of having your application processed by a credit reporting company and a criminal background check completed. There is also an Administrative Fee covers the cost of completing the remaining paperwork to lease an apartment.
Submitting an application and application fee does not guarantee you an apartment. All applications are subject to our qualifying criteria and availability.

It is advised that you contact the property first before submitting an application to ensure the floorplan you want will be available when you need it. Please be advised that application fees are non-refundable.

Have a question that's not answered here? Please contact us and let us know.